I purchased a Groupon deal that specifically stated, "Its Duct Time, armed with HEPA-filtered machinery, arrive to remove the whole mess from the entire ventilation system, improving air quality as well as the performance of HVAC systems." After multiple no-shows, including a same day confirmation and then not showing up a few hours later, "Its Duct Time"'s hired contractors finally showed up. What happened next was quite unbelievable.
Instead of removing "the whole mess from the entire ventilation system" or even performing the "whole home air duct cleaning" that was advertised, I was told it was going to cost almost $1200 to perform the service that had been advertised.
Monetary Loss: $49.